Orders may be collected from our warehouse in Brookvale, NSW, Monday to Friday during normal business hours. Please include comment that you would like to pick up your order in the delivery comments as part of the check out process. Please also phone or email in advance to advise of your planned pick up time and day.
Free Shipping for Australia and New Zealand
All items purchased at finska.com.au with an Australian or New Zealand delivery address come with STANDARD DELIVERY included. An Express Service is available (Australia ONLY) at additional cost. Purchase at planetfinska.com.au to buy with express delivery and request express as your shipping method at checkout.
Our online orders are generally sent via the Australia Post eParcel service. Australia Post pick up from us daily around 1pm. After your order has been shipped, Australia Post will communicate delivery progress with you by email and provide you with your parcel tracking number. If you have the Australia Post smartphone app you can manage your parcel delivery online and check its status.
When paying for your purchase we encourage customers to include additional delivery comments such as “leave on front porch if no one home”.
Unfortunately international orders (excluding NZ) do not qualify for free shipping. We can ship internationally and would be happy to provide a quote for international delivery via email before you order. Email us and provide the items you wish to order and the delivery destination and we will reply promptly with a quote.
Most orders are despatched within one business day. We provide a prompt and efficient service. The following are typical delivery times from the day an order is placed to its delivery at the following locations. Delivery time can be accelerated via Express Post. See below for info.
Sydney: 1 - 2 business days
Melbourne, Brisbane: 2 - 3 business days
Canberra, Newcastle: 2 - 3 business days
Adelaide: 3 - 5 business days
Perth, Hobart: 5 - 7 business days
Rest of Australia: Visit Australia Post website to obtain delivery times from Sydney to your postcode.
New Zealand: 3 - 6 business days
For EXPRESS DELIVERY within Australia, please make your purchase at planetfinska.com.au and select express as your shipping method during the checkout process. Express delivery is available for an additional charge of $25.00 for Finska Preemio and $20.00 for other finska sets.